Rustichella Pasta Bar – House Policy
Benvenuti! At Rustichella Pasta Bar, we want every visit to feel welcoming, relaxed, and memorable. To help us create the best experience for all, we kindly share a few notes below.
Reservations and Walk-Ins
- Bookings are available for both small and larger groups via our online Book a Table page.
- To secure your spot, a $30 booking guarantee per person applies on Friday evening. This is only charged in the case of a no-show, helping us keep tables available for all our guests.
- Walk-ins are always welcome, with tables offered depending on availability (indoors or outdoors, weather permitting).
- We’ll hold tables for 15 minutes past your reserved time.
- Cancellations can be made online up to three hours before your reservation. After that, please call us on 07 3189 9036. Please note that during service, particularly at busy times, we may not be able to answer the phone.
- As a small venue designed for intimate gatherings, we’re unable to accommodate larger groups. Thank you for your understanding.
- Our standard seating time is 1.5 hours. We invite you to arrive on time so you can enjoy the full experience, particularly for early evening reservations when another booking may follow. Whenever possible, we’ll be happy to extend your time with us.
Food and Drinks
- We don’t offer BYO food or beverages, as we’ve carefully selected our Italian wine and drinks list to pair beautifully with our Emilia-Romagna dishes.
Vaping/Smoking
- For everyone’s comfort, vaping or smoking isn’t permitted inside or within 4 metres of the venue.
Pets
- Pets are very welcome in our outdoor area. We just ask they stay by your side on the floor (not on benches or cushions).
- Service dogs are, of course, permitted indoors with the appropriate identification.
Dietary Requirements
- Please let us know about any dietary requirements in advance, and we’ll do our best to accommodate where possible.
- As a regional Italian restaurant, our dishes reflect specific culinary traditions and cannot always be adapted.
- ALTRIMPASTO, our alternative pasta dough made without gluten-containing ingredients, is available for selected dishes. We do not have a separate gluten-free kitchen or preparation area, so cross-contamination is possible and ALTRIMPASTO might not be suitable for guests with coeliac disease.
Atmosphere
As a licensed venue, we follow RSA guidelines. For safety, we may need to stop service for anyone showing signs of intoxication or behaving in a way that affects others’ experience.
Our goal is a warm, enjoyable space for all. We kindly ask that staff and fellow guests are treated with respect.